Device guidance & order support

Bluetooth pairing

Charging protocols

Warranty activation

Returns & exchanges

Enable low-latency pairing mode by holding the tactile alloy power switch until the LED indicator pulses white.

Utilize certified USB-C power delivery bricks and magnetic wireless pads rated for optimal thermal efficiency.

All devices include a 2-year hardware warranty automatically registered upon your initial verified retail purchase.

Initiate secure domestic returns within 30 days of delivery through our streamlined customer service portal.

Need further assistance with your hardware?

Our support team is available Monday through Friday to resolve technical inquiries.